Redfin Model Engines Policies
Supplying Redfin Engines
Please read our Terms & Conditions carefully.
We do not intend to evade our legal responsibilities under the UK Trades Description Act but to establish fair and reasonable terms of trading.
All prices stared on our web site are ex-warehouse and are exclusive of any postage or other transaction fees (unless specifically stated otherwise).
The satisfaction of your purchase is important to us and we have endeavoured to provide you with product of high quality and compliant with our descriptions.
All items are inspected and tested prior to dispatch and should you find fault with our product you should advise us immediately by e-mail, if damage has occurred in transit, inform us immediately.
All products shall to be returned in its original packaging unopened and unused. Products shall not be accepted if it has been opened and /or used. A restocking fee of 20% shall be levied where no fault exists and no postage will be reimbursed unless it is our fault. All return goods shall be at the cost to the customer.
Any refund will only be made to the original purchaser of the product
All orders will be shipped with in 48hrs unless otherwise agreed and are subject to validation of payment. Orders shall only be shipped on normal working days. If an item is temporally out of stock you will be notified and credit arrangements made if so required, or shall be supplied at an agreed later date.
In all circumstances goods will be dispatched on a ‘signed for’ basis and a tracking number provided so that you may track the progress of your purchase.
We provide a 1 year warranty on our products against manufacturing defects and failures, however we do not guarantee the, misuse, abuse, or crash damage and the use of electric starters on these engines. All returns under shall be independently assessed and the judicator decision is final.
The cost of all repairs shall be made known and no repair shall be undertaken until the cost of repair has been received and shall include the return shipping cost.