Privacy

REDFIN ENGINES

Privacy Policy

Last Updated: 07/01/2019

INTRODUCTION

This privacy policy (“Policy”) describes how REDFIN ENGINES, Unit 9 The Point Coach Road, Shireoaks, Worksop, Notthinghamshire, S81 8BW (“Company,” “we,” and “our”) processes, collects, uses and shares personal data when using this website www.redfinengines.com (the “Site”). Please read the following information carefully to understand our practices regarding your personal data and how we will process data.

1. Purposes of Processing

What is personal data?

We collect information about you in a range of forms, including personal data. As used in this Policy, “personal data” is as defined in the General Data Protection Regulation, this includes any information which, either alone or in combination with other information we process about you, identifies you as an individual, including, for example, your name, postal address, email address and telephone number.

Why do we need your personal data?

We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order correspond with you. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this Policy, please do not email to us or contact us via our social media accounts.

2. Collecting Your Personal Data

We collect information about you in the following ways:

Information You Give Us. This includes:

• the personal data you provide when you correspond to us by Pay Pal, phone, post or email, including your‎ name, postal address, email address, telephone number, username, password and demographic information (such as your gender).
• the personal data you provide when you report a problem with our Site, via email or post, a problem, or when we provide you with customer support;

Information from Social Networking Sites – Facebook, Instagram, My Google Business and Twitter. Our Site DO NOT include links that allow you to connect with social networking sites (each a “SNS”).

Information Automatically Collected. The server automatically log information about you and your computer or mobile device when you access our Site. For example, when visiting our Site, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site. However we can confirm that we DO NOT have access to collect or use any of this information about you using cookies.

Automated Decision Making and Profiling.

We DO NOT use your personal data for the purposes of automated decision-making. However, we may do so in order to fulfill obligations imposed by law, in which case we will inform you of any such processing and provide you with an opportunity to object.

3. COOKIES

What are cookies?

The website hosting server may collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site.

We only allow third party cookies, which are served by service providers on our Site, and can be used by such service providers to recognize your computer or mobile device when it visits other websites

Cookies we use

Our Site uses the following types of cookies for the purposes set out below:

Disabling cookies

You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.

If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognize your computer or mobile device and you may need to re-enter our Site address every time you visit our Site.

4. ADVERTISING

We DO NOT use other companies to serve third-party advertisements when you visit and use the Site.

5. Using Your Personal Data

We may use your personal data as follows:

• to operate, maintain, and improve our Site, and services;
• to respond to your comments and questions and to provide customer service;
• to send information including technical notices, updates, security alerts, and support and administrative messages;
• with your consent, to send you marketing e-mails about upcoming promotions, and other news, including information about products and services offered by us and our affiliates. You may opt-out of receiving such information at any time: such marketing emails tell you how to “opt-out.” Please note, even if you opt out of receiving marketing emails, we may still send you non-marketing emails. Non-marketing emails include emails about your account with us (if you have one) and our business dealings with you; as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others;
• for analysis and study services; and
• as described in the “Sharing of your Personal Data” section below.

6. Sharing Your Personal Data

We DO NOT share your personal data to any Third Parties sites. We will only use your personal data in our correspondence with you.

7. Third Party Sites

Our Site may contain links to third party websites and features such as Pay Pal. This Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features or policies. Please read their privacy policies before you submit any data to them.  Here is a link to Pay Pal Privacy Policy .

8. User Generated Content

If you send online enquiries, testimonials and feedback to us, we may use and disclose such feedback on our Site, provided we do not associate such feedback with your personal data. If you have provided your consent to do so, we may post only your first name along with your testimonials on our Site. We will collect any information contained in such feedback and will treat the personal data in it in accordance with this Policy.

9. International Data Transfer

Your information, including personal data that we collect from you via correspondence, WILL NOT be transferred to, stored at and processed by us outside the country in which you reside, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By accepting this Policy, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.

10. Security

We seek to use reasonable organizational, technical and administrative measures to protect personal data within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us.

11. Retention

We will only retain your personal data, as long as reasonably required for you to use the Site, unless a longer retention period is required or permitted by law (for example for regulatory purposes).

12. Our Policy on Children

Our Site is/are not directed to children under 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable.

13. Your Rights

• Opt-out. You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of sensitive personal data; (iv) any new processing of your personal data that we may carry out beyond the original purpose; or (v) the transfer of your personal data outside the EEA. Please note that your use of some of the Site may be ineffective upon opt-out.
• You may access the information we hold about you at any time via your profile/account or by contacting us directly.
• You can also contact us to update or correct any inaccuracies in your personal data.
• Your personal data is portable – i.e. you to have the flexibility to move your data to other service providers as you wish.
• Erase and forget. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your data.

If you wish to exercise any of these rights, please contact us. In your request, please make clear: (i) what personal data is concerned; and (ii) which of the above rights you would like to enforce. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.

14. Complaints

We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Policy or our practices in relation to your personal data, please contact us at: alex@redfinengines.com . We will reply to your complaint as soon as we can and in any event, within 30 days. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority

15. Contact Information

We welcome your comments or questions about this Policy. You may contact us in writing at at alex@redfinengines.com or post your request to REDFIN ENGINES, Unit 9 The Point Coach Road, Shireoaks, Worksop, Notthinghamshire, S81 8BW